At B9 Games, we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is stored, and what rights you have over your own data as a player in Pakistan.
Your Privacy at B9 Games
Six core commitments we make to every registered player on the B9 Games platform.
Every PKR deposit and withdrawal — whether through JazzCash, Easypaisa, Raast, or bank transfer — is processed over an encrypted connection. Your payment details are never stored in plain text on our servers.
B9 Games does not sell, rent, or trade your personal information to any third party for marketing purposes. Your details are used solely to operate your account and improve your experience on the platform.
We only ask for information that is genuinely necessary — your name, date of birth, mobile number, and payment method details. We do not collect data we have no legitimate use for.
You have the right to request a copy of all personal data B9 Games holds about you at any time. You can also request corrections to inaccurate records or ask us to delete data that is no longer needed.
We use cookies to keep your session active, remember your preferences, and analyse platform performance. We do not use cookies to track you across unrelated websites. Full cookie details are in Section 8 of this policy.
Account data is stored on secured servers with access controls, regular audits, and monitoring. Suspicious login attempts trigger automatic alerts, and you can manage your security settings directly from your account dashboard.
This Privacy Policy applies to all services provided by B9 Games through the website at b9games.onl, the B9 Games mobile app, and any related platform features. When we say "B9 Games," "we," "us," or "our" in this document, we are referring to the B9 Games platform and the team responsible for operating it.
By registering an account with B9 Games, you acknowledge that you have read and understood this Privacy Policy. If you disagree with how we handle personal data, please do not register or continue using the platform.
We built B9 Games specifically for players in Pakistan, and this policy reflects that context. Payment details relate to PKR transactions via JazzCash, Easypaisa, Raast, bank cards, and mobile wallets. The types of data we collect are shaped by what is actually needed to run a sports betting and casino platform for Pakistani users — nothing more.
This policy should be read alongside our Terms and Conditions. Both documents together form the full agreement between you and B9 Games.
We collect personal information in three main ways: information you give us directly, information generated by your use of the platform, and — in limited cases — information from third-party payment processors.
Information you provide directly:
Information generated by platform use:
Information from payment providers:
Every piece of data we collect has a specific, legitimate purpose. We do not collect data speculatively or without a clear reason. Here is how each category of information is actually used:
The table below gives a quick overview of the main data types we hold and the primary reason for holding them.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Name & Date of Birth | Age and identity verification | Duration of account + 5 years post-closure |
| Mobile Number & Email | Account security, notifications, recovery | Duration of account |
| Payment Method Details | PKR deposit/withdrawal processing | Duration of account + 5 years post-closure |
| Transaction Records | Financial record-keeping, dispute resolution | 5 years from transaction date |
| Betting & Gaming History | Bet settlement, VIP tracking, fair play monitoring | Duration of account + 2 years post-closure |
| Login & Device Logs | Security monitoring, fraud detection | 12 months rolling |
| Support Communications | Case history, quality assurance | 3 years from last contact |
| Cookie & Session Data | Platform performance, session management | Session cookies expire on logout; analytics cookies up to 12 months |
B9 Games does not sell or rent your personal information to third parties. We share data only in the following limited and necessary circumstances:
In all cases, data is shared only to the extent necessary for the stated purpose. We do not share your betting history, gaming preferences, or personal communications with advertisers.
Given that B9 Games operates exclusively in PKR and supports local Pakistani payment methods, it is worth clarifying exactly how payment data is handled.
When you deposit using JazzCash or Easypaisa, you authenticate the transaction directly within those apps. B9 Games receives a transaction reference number confirming the payment was successful — we do not receive your JazzCash PIN, Easypaisa mPIN, or any authentication credentials. The same applies to Raast transfers and bank card payments.
For withdrawals, we do store the payment method details you register (for example, your JazzCash mobile number or bank account number) so that we can process payouts to a verified account. This is a standard security requirement — it prevents funds from being sent to unverified third-party accounts.
B9 Games will never ask for your JazzCash PIN, Easypaisa mPIN, or online banking password. If you receive any such request claiming to be from B9 Games, treat it as fraudulent and contact our support team immediately.
We retain personal data for as long as is necessary to fulfil the purpose it was collected for, and in line with standard financial and operational record-keeping practice. The retention periods for each data category are outlined in the summary table in Section 4.
When you close your B9 Games account voluntarily, most of your active account data is deactivated immediately. However, transaction records and identity verification data are retained for a period after closure. This is standard practice for any financial platform and is necessary to handle any post-closure disputes, chargeback claims, or legal inquiries that may arise.
Once the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
B9 Games uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Here is a straightforward breakdown of the cookies we use:
We do not use advertising cookies or cross-site tracking pixels that follow you to other websites. Our cookie use is limited to what is needed to run and improve the B9 Games platform itself.
Most browsers allow you to view, manage, and delete cookies through their settings. Blocking essential cookies will affect your ability to log in and use the platform normally.
As a B9 Games user, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team through the platform's help section.
Exercising your right to deletion will result in your account being closed, as we cannot operate an account without the core data required to verify your identity and process transactions.
Protecting your account and personal data is something we take seriously. The security measures in place on the B9 Games platform include:
While we implement strong security practices, no online platform can guarantee 100% protection against all possible threats. You also play a role in keeping your account secure — use a strong and unique password, do not share your login credentials with anyone, and contact us immediately if you notice any suspicious activity on your account.
B9 Games is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that an account has been registered by a minor, that account will be immediately suspended and any data associated with it will be deleted.
If you are a parent or guardian and believe your child has registered on B9 Games, please contact our support team immediately with relevant details so we can investigate and act promptly.
We encourage parents and guardians to use parental control tools available on mobile devices and routers to restrict access to online gaming and betting platforms for underage users.
This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in applicable data protection practices, or updates to the services we offer. When material changes are made, we will post a notice on the B9 Games platform and update the "Last Updated" date at the top of this page.
Continued use of the B9 Games platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised version. If you disagree with any changes, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a data-related concern, please reach out through the help section within the B9 Games platform or via the support email address shown in the footer of this page.
For account security concerns — such as a suspected unauthorised login or a phishing attempt claiming to be from B9 Games — please contact support as a matter of priority and include as much detail as possible so the issue can be escalated quickly.
Related documents you may find helpful:
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Now you know exactly how B9 Games handles your information, register your free PKR account and start betting on PSL, cricket, Live Casino, and more — with full confidence that your data is in safe hands.